Privacy Policy

Effective: 01 September, 2026

1. Introduction

Welcome to Accompany’s Privacy Policy! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flatmate finding platform, accessible via our website, the “Site” and mobile application “App” (collectively, the "Service").

While you're using the Accompany mobile application (including the desktop version) (“App”), our website and microsites (such as Accompany.co.in), or using our digital products and services (such as our competitions or surveys), we collect some information about you. In this Privacy Policy, your "Personal Data" means information or pieces of information that could allow you to be identified. We use your personal data to find suitable flat-mates/roommates, real-estate agents, and vacant spaces for you. We also use your personal data for other users to view on your profile. You can choose to make your phone number public or private from other Accompany users and change it anytime. Users can also request your phone number, and you can approve or decline the request as per your choice. Additionally, you may choose to use the App or Site to share information with other users, including your friends and contacts (“Users”). There may also be instances where we need to share your information.

Accompany is a platform where users can connect to find flatmates or roommates, search for available spaces (properties with vacancies for a flatmate or roommate), list properties to find suitable flatmates or roommates, locate real estate agents (brokers), and list themselves as real estate agents.

2. Information We Collect

2.1 Personal Information

We may collect the following (included, but not limited to) personal information from you:

• Name
• Email address
• Phone number
• Date of birth
• Gender
• Profession
• Preferences
• Location
• Profile picture
• Login information for social media accounts
• Payment information
• Government-issued identification numbers (e.g., Aadhaar number)

Consent for Data Processing

Before you can become a user, we ask for your explicit consent to:

• Process your profile information
• Process your property listing information
• Process data you enter about your flat-mate/roommate preferences, broker preferences, property preferences
• Process photographs of you and your property listing
• Process details of your work, interests, habits, and preferences
• Process your bio and other textual content added to your profile
• Process your geolocation
• Place tracking cookies
• Provide you with services mentioned in this Privacy Policy that require your consent

You have the right to withdraw your consent for processing your location at any time; however, this will not affect any prior processing of your personal data.

2.2 Non-Personal Information

We may collect non-personal information, including but not limited to:

• Browser type
• Device type
• IP address
• Operating system
• Usage data (e.g., pages visited, time spent on pages, app features used)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Service
• To offer you our services and features
• To process transactions and manage payments
• To verify your identity and ensure the safety of our users
• To communicate with you, including sending you updates, promotional materials, and other information
• To personalize your experience on our platform
• To test new technologies and processes designed to enhance and improve the App/Sites
• To improve our Service, including conducting analytics and research
• To comply with legal obligations and protect our legal rights
• To investigate fraud, protect our legal rights, and enforce our Terms & Conditions

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

• With service providers who perform services on our behalf (e.g., payment processing, data analysis, customer support)
• With moderators who monitor activity on the app
• With IT services – some of the third-party software providers used in the operation of our business may process Users’ personal data
• Social media providers – to allow users to create/connect their Accompany profile with their account(s) on such platforms (for example Facebook, Instagram, or Spotify)
• With other users of the platform to facilitate flatmate matching and communication
• In connection with business transfers (e.g., if we undergo a merger, acquisition, or sale of assets)
• To comply with legal obligations, including responding to lawful requests from public authorities
• To protect our rights, privacy, safety, or property, and that of our users and the public
• If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms and other agreements or to protect our rights, property, or safety of our customers, or others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable law, you have the following rights regarding your personal information:

• The right to access: You can request copies of your personal information.
• The right to rectification: You can request that we correct any inaccurate or incomplete information.
• The right to erasure: You can request that we delete your personal information, under certain conditions.
• The right to restrict processing: You can request that we restrict the processing of your personal information, under certain conditions.
• The right to data portability: You can request that we transfer your information to another organization, or directly to you, under certain conditions.
• The right to object: You can object to our processing of your personal information, under certain conditions.

To exercise any of these rights, please contact us at support@accompany.co.in.

If you post content that violates our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your account.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@accompany.co.in
Phone: 99607-87766

By using Accompany, you acknowledge that you have read, understood, and agreed to this Privacy Policy.